Technical SEO & Platform-Aware Audit Fixing Success Story

Sarah Herstich, LCSW

How we resolved every fixable Semrush and GSC issue, traced a broken-link mystery back to an unpublished staging site, and clearly documented Squarespace's platform limitations for a licensed clinical social worker's practice website.

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Sarah Herstich, LCSW
Licensed Clinical Social Work / Therapy Practice
Industry Mental Health / Individual & Family Therapy Practice
Website Squarespace
Services SEMrush Audit Fixing, GSC Issue Resolution, Broken Link Diagnosis, Technical SEO Reporting
The Problem

Challenges Faced

Sarah Herstich's Squarespace-built practice site was carrying unresolved Semrush errors and warnings, broken links with an unclear cause, a set of issues that couldn't be fixed by code due to platform limitations, and several notices that needed careful judgment rather than a reflexive "fix."

Unresolved Semrush Errors & Warnings

A Semrush technical audit surfaced a list of errors and warnings sitting unaddressed, with no clear picture of which issues could actually be fixed and which couldn't.

Broken Links With an Unclear Cause

Semrush was reporting broken external links with 401 status codes, and the root cause wasn't obvious at first glance — it needed tracing back to its actual source before anyone could recommend a fix.

Squarespace's Limits on Categories, Tags & Code

Incorrect canonicals across product categories, duplicate meta descriptions on tags and categories, and hundreds of unminified JavaScript and CSS files couldn't be fixed directly — Squarespace doesn't allow editing categories or minifying code on the platform.

Notices That Needed Judgment, Not Reflex

Multiple H1 tags on blog pages, cart and query-string URLs blocked from crawling, and an audio download link flagged as a "page link" all needed to be correctly diagnosed — some were genuine platform limits, others were working exactly as intended.

The Solution

Our Strategy

A careful, diagnosis-first approach — fix everything genuinely fixable, trace the unclear issues back to their real source, and give the client an honest picture of what the platform itself won't allow.

01
Semrush Error & Warning Resolution
  •  
    Ran the initial Semrush audit and resolved every fixable error and warning
  •  
    Delivered a fresh Semrush report confirming the fixes, then closed out the remaining manual-review items
  •  
    Fixed GSC issues once access was secured, delivering a complete Google Search Console report
02
Broken Link Investigation
  •  
    Traced the reported broken external links back to internal links pointing from the live site to an unpublished staging site returning a 401 status
  •  
    Raised the finding directly with the client rather than guessing, asking why the links existed and offering to remove them if unnecessary
03
Squarespace Limitation Diagnosis & Documentation
  •  
    Diagnosed and clearly documented every issue that couldn't be fixed due to Squarespace platform restrictions — canonical conflicts on product categories, duplicate meta descriptions on indexed tags, and JavaScript/CSS files the platform doesn't allow minifying
  •  
    Referenced official Squarespace community guidance to confirm these were genuine platform limitations, not overlooked fixes
04
Practical Notice Triage
  •  
    Correctly identified cart and query-string URLs blocked from crawling as intentional, requiring no fix
  •  
    Confirmed an audio download link flagged as a "page link" was functioning exactly as intended
  •  
    Reviewed the multiple-H1-tag notice with the client and jointly agreed to exclude it once confirmed it had no effect on the Site Health Score
 
 
The Impact

Results That Speak

Every fixable issue resolved, a broken-link mystery solved, and a clear, honest record of what the platform itself won't allow.

 
100%

Fixable Semrush Errors & Warnings Resolved

Confirmed in the final Mar 22, 2024 report

 
7

Platform-Limited Issues Diagnosed & Documented

Clearly explained rather than left unresolved

1

Broken-Link Root Cause Traced

Internal links pointing to an unpublished staging site identified

 
1

Full GSC Report Delivered

Issues resolved once Search Console access was secured

Visual Proof

Before & After

Semrush Site Audit results before and after resolving every fixable error and warning.

Before
Semrush site audit overview for sarahherstichlcsw.com showing a 77 percent site health score with 1559 errors and 4179 warnings.
After
Semrush site audit overview for sarahherstichlcsw.com showing a 95 percent site health score with 9 errors and 1111 warnings after remediation.
About The Client

Sarah Herstich, LCSW

Sarah Herstich is a Licensed Clinical Social Worker (LCSW) offering therapy services through a Squarespace-built practice website. Like many therapy practices, the site needed a technical SEO partner who could tell the difference between an issue worth fixing and a platform limitation worth explaining — without ever pretending the second was the first.

Licensed Clinical Social Work
Squarespace Website
Individual & Family Therapy
 
SH

Sarah Herstich, LCSW

Licensed Clinical Social Work / Therapy Practice

 
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